Returns & Refunds Policy

We want you to be completely happy with your purchase. If something isn't right, you may return your item within 30 days of delivery for a full refund — no restocking fees, no hidden charges, and no questions asked.

30-Day Return Window

You have 30 days from the date your order is delivered to request a return. To be eligible, please contact us within this period so we can guide you through the process. Returns requested after the 30-day window may not be accepted.

Return Conditions

To qualify for a full refund, items must be:

• Unused, unopened, and in the same condition you received them
• In their original packaging, with all seals, labels, and accessories intact
• Accompanied by proof of purchase, such as your order number or order confirmation email

For hygiene and safety reasons, opened or used items cannot be returned unless they arrived damaged, defective, or incorrect. If you are unsure whether your item qualifies, contact us and we will review your situation.

How to Start a Return

Simply email us at markmillera0vqig8p@hotmail.com with your order number and a brief note about why you would like to return the item. We will reply with the return instructions within 1–2 business days. Please do not send items back before receiving our confirmation, as we may not be able to identify or process unsolicited returns.

Return Shipping Is Free

Return shipping is free. We will cover the cost of returning your item and provide you with the necessary shipping instructions. There is no restocking fee and no deduction from your refund for return postage.

Refund Processing

Once your returned item is received and inspected, we will notify you that your refund has been approved. Refunds are issued to the original payment method used at checkout within 5–10 business days of approval. The exact time it takes for the funds to appear depends on your bank or payment provider.

If your original payment method is no longer available, please let us know when you contact us and we will arrange an alternative refund method.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or is not what you ordered, please contact us within 7 days of delivery. Include your order number and clear photos of the item and its packaging so we can resolve the issue quickly. In these cases, we will arrange a replacement or a full refund, including any associated shipping costs, at no expense to you.

Exchanges

If you would like to exchange an item for a different one, please contact us and we will help you arrange it wherever possible. Exchanges are subject to item availability. If the item you want is unavailable, we will issue a full refund instead.

Order Cancellations

If you change your mind before your order has shipped, contact us as soon as possible and we will cancel it and issue a full refund. Once an order has been dispatched, it can no longer be cancelled, but you may still return it under the terms above.

Late or Missing Refunds

If your refund has been approved but you have not received it after 10 business days, please first check your bank account and contact your bank or card provider, as processing times can vary. If you have done this and still have not received your refund, email us and we will investigate.

Questions

We are always happy to help. If you have any questions about returns or this Returns & Refunds Policy, please contact us at:

markmillera0vqig8p@hotmail.com